Courses

The following essential Virtual Assistant topics are available for you online for free. We aim to help you start your freelancing journey with the right steps!

  • Communication Skills 101 - for beginners

  • Communication Skills 102

  • VA Skills 101 - getting started as a Virtual Assistant

  • VA Skills 102

… and more!

We also have advanced courses below.

Premium Courses

  • VA Pack

    A complete, beginner-friendly training program designed to help aspiring Virtual Assistants launch their freelance careers with confidence — powered by the latest AI tools. This all-in-one course equips you with the essential skills, templates, and systems to land your first client and deliver professional-level work from day one.

  • Customer Service Pack

    A specialized training program designed to equip Virtual Assistants with the tools, systems, and communication strategies needed to deliver world-class customer support.

    This course focuses on both soft skills (empathy, tone, and conflict resolution) and technical skills (ticketing systems, chat/email etiquette, and automating responses using AI tools like ChatGPT, Crisp, and Zendesk AI). Whether supporting e-commerce, SaaS, or service-based businesses, students will gain the confidence and competence to manage customers across multiple platforms.

  • Technical Support Pack

    A hands-on training program designed to prepare Virtual Assistants for high-demand tech support roles — combining customer service excellence with smart troubleshooting and AI-powered tools.

    This course teaches the foundations of technical support (Tier 1 and Tier 2 level), helping VAs confidently assist customers with product, app, or system-related issues. Learners will master support workflows, remote tools, and ticketing systems while leveraging AI for faster diagnostics, documentation, and knowledge base creation.

  • GTM Pack: Advanced

    An advanced training program designed to equip Virtual Assistants with the skills to support founders, startups, and marketing teams in launching and scaling products or services to market — using AI to drive speed, clarity, and execution.

    This course demystifies Go-To-Market (GTM) strategy and breaks it down into actionable steps that VAs can help implement. From prospecting and outreach to content distribution and CRM setup, students will learn how to support every stage of a launch. It’s ideal for VAs working with tech founders, marketing managers, and agencies.